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How Keenan Hosted Benefits Fairs While Practicing Social Distancing

The Challenge: A Pandemic During Open Enrollment

When the COVID-19 crisis hit the United States in March 2020, schools and businesses across the country immediately shifted to remote operations. The timing couldn’t have been worse for school system’s HR departments, as the outbreak coincided directly with open enrollment. Suddenly, in-person benefits fairs were simply not an option.

How USI Handled Open Enrollment Remotely for a 24/7 Distributed Workforce

The Challenge: Reaching Employees During Open Enrollment

The client, Heritage Senior Communities, is a complex organization with 1,000 employees distributed across two states. While Heritage has different business groups, the majority of employees work in the healthcare field and work in nursing, caregiving, housekeeping, food service, and building maintenance.

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